SAT Suite Mobile Score Reports

Product Design, UX Research,
Development, AI


BigFuture

The Challenge

Design Goals

My Role

Problems Faced

Each year, millions of students access SAT and PSAT scores through the College Board. While the reports accurately communicated test results, they placed the burden on students to interpret those results, identify areas for improvement, and determine their next steps.

Our team set out to redesign the mobile score reporting experience to make results easier to understand, more personalized, and more actionable immediately after students received their scores.

As Product Designer, I designed responsive mobile experiences spanning score reports, personalized learning recommendations, National Merit Scholarship (NMSC) eligibility, edge-case reporting states, and post-score guidance.

Rather than functioning as a traditional score-reporting tool, the app was designed to help students understand their results and confidently take the next step in their educational journey.

Role
Product Designer

Platform
Responsive Mobile Web

Team
Product Design • Product Management • Engineering • Content • Research • User Interviews

The Challenge

Receiving an SAT score is only the beginning of a student's journey.

Students often asked questions like:

  • What does my score actually mean?

  • Which skills should I improve?

  • How do I compare to other students?

  • Am I eligible for National Merit?

  • What should I do next?

The existing experience surfaced these answers across multiple sections, but they lacked a clear progression and often required students to interpret complex data on their own.

The challenge became designing an experience that transformed raw score reports into a guided decision-making tool while supporting dozens of score states and eligibility scenarios.

Design Goals

Our goals were to:

✔ Make score reports easier to scan on mobile.

✔ Connect scores directly to personalized practice.

✔ Surface actionable recommendations immediately after students viewed results.

✔ Improve information hierarchy across long-form reports.

✔ Design scalable experiences for numerous National Merit and reporting edge cases.

✔ Maintain consistency across the SAT Suite design system.

My Role

As Product Designer, I collaborated closely with product managers, engineers, and content strategists to redesign the responsive mobile score reporting experience.

Responsibilities included:

  • End-to-end UX/UI design

  • Information architecture

  • Mobile interaction design

  • Responsive layouts

  • Component design

  • Edge-case design

  • Design QA

  • Engineering collaboration

  • Iterative refinement based on stakeholder feedback

Problem 1

Students didn't know what to do after seeing their scores.

One of the largest opportunities was reducing the gap between viewing results and taking action.

Rather than ending the experience with section scores, we introduced a new personalized practice module directly after performance results.

Students could immediately:

  • Start personalized practice

  • Focus on Reading & Writing

  • Practice Math

  • Continue learning without leaving the experience

This created a stronger connection between assessment and improvement.

Problem 2

Performance data lacked meaningful context.

Students could see individual scores but often struggled to understand which specific skills contributed to those results.

The redesigned Knowledge & Skills experience broke performance into measurable content domains including Algebra, Advanced Math, Problem Solving, Geometry, Reading, and Writing.

Each domain visualized performance bands and linked directly to targeted practice resources.

Rather than presenting a single score, the experience showed students exactly where they could improve.

Problem 3

Students needed context beyond their individual scores.

Scores alone provide limited value without comparison.

The redesigned Score Comparison experience helped students understand how they performed relative to their school, district, state, and national percentiles.

This gave students a clearer understanding of where they stood academically while reducing ambiguity around score interpretation.

Problem 4

Students needed guidance—not just information.

After understanding their scores, students still needed to know what actions to take.

The redesigned experience introduced personalized career insights and clearer next steps, connecting academic performance with future planning.

Recommendations included:

  • Career exploration

  • College planning

  • Practice resources

  • AP recommendations

  • Sending official scores

This shifted the experience from passive reporting to active guidance.

Problem 5

The system required extensive edge-case support.

One of the largest design challenges involved supporting numerous reporting scenarios beyond the primary score report.

These included:

  • National Merit eligibility

  • Alternative Entry

  • Accommodation scenarios

  • Missing Selection Index

  • Testing irregularities

  • Pending scores

  • No scores available

  • Multiple upcoming score releases

Designing these experiences required creating scalable layouts that remained understandable regardless of a student's unique circumstances.

Design Process

Design Process

I iterated closely with product managers and engineers throughout development.

Feedback cycles included:

  • Refining information hierarchy

  • Adjusting spacing and readability

  • Improving accessibility

  • Reordering sections based on user priorities

  • Validating responsive layouts

  • Supporting production QA through implementation

Outcome

The redesigned mobile score reporting experience transformed SAT results from a static report into a guided experience that helped students understand, interpret, and act on their performance.

The final solution delivered:

  • Clearer information hierarchy

  • Personalized practice recommendations

  • Deeper performance insights

  • Actionable next steps

  • Comprehensive support for numerous score states and eligibility scenarios

  • A scalable responsive system aligned with the broader SAT Suite ecosystem

Outcome

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